FAQ

Lactosolution 15000 is a dietary supplement containing lactase enzyme and calcium. The lactase enzyme helps digest lactose for people with lactose intolerance, while calcium enhances the enzyme's effectiveness.

The blue pill holder you see in the photos is a handy container you can always carry with you in your bag or pocket, perhaps attached to your keys. Inside, you'll find 15 tiny but highly effective tablets—just one taken before a meal is enough to prevent digestion problems, even in cases of severe intolerance (95% of users are thrilled with Lactosolution 15000).

Lactosolution 15000 is your ally against lactose intolerance. It's specially designed for you, allowing you to eat at home or dining out with freedom and peace of mind.

The tablet should be taken before a meal containing lactose, swallowed with a small amount of water (some people can even take it without water as the tablet is very small). There are no contraindications if you choose to chew it instead.

To maximize its effectiveness, the tablet should ideally be taken whole about 15 minutes before consuming lactose-containing food. However, customer feedback indicates that it is generally effective even when taken at the same time as eating.

The best time to take it is between 30 minutes before and right before your meal.

If you've already eaten a dish with lactose and only managed to take Lactosolution 15000 afterward, don't worry—it will still help with digestion, although you might feel the effects of intolerance more noticeably.

Since lactase enzyme is a safe product, European regulations do not set any intake limits.

The recommended daily dose stated on the label is 1 tablet. However, the Italian Ministry of Health, in the following circular, does not impose any restriction on lactase enzyme intake.
LINK: https://www.salute.gov.it/imgs/C_17_pagineAree_1268_listaFile_itemName_4_file.pdf

The concentration of lactase enzyme in our supplement is very high, and typically, taking 1 tablet 15 minutes before a meal is enough to digest the lactose in food.

The enzyme remains active in the intestine for about 2 hours after ingestion. However, its peak effectiveness is between 15 and 60 minutes after taking the Lactosolution tablet.

Unlike other supplements, ours can be taken at the same time or shortly before the meal, and under normal conditions, it provides coverage for the entire lunch or dinner.

We’ve even heard of it successfully covering wedding meals (from appetizers to dessert). We recommend experimenting to find what works best for you, without overdoing it, as every body has its own timing.

It’s simple! Sit down with friends, and as soon as you’ve decided which pizza to order, take one Lactosolution 15000 tablet. If you’ve chosen a four-cheese pizza (high in lactose) or you’re also having dessert, take another tablet when you get up from the table at the end of your meal to avoid any problems.

The same goes for ice cream. If you’re out walking and feel like enjoying a rich, lactose-filled artisan cone, you’ll surely have your trusty Lactosolution 15000 in your pocket or bag. Just take one tablet right away and savor the moment.

The sooner you take the tablet, the better it will work (but don’t take it more than 30 minutes in advance).

Yes, you can. Unfortunately, many medications contain lactose, such as antibiotics or birth control pills.

If you’ve been prescribed a medication containing lactose, don’t worry. Simply take one Lactosolution 15000 tablet a few minutes before taking the capsule or pill.

Lactosolution 15000 has a very simple and effective composition. The chemical formulation is designed to provide only the lactase enzyme, without other active ingredients that might not be useful for everyone.

The addition of calcium (in a small amount, as an excipient) helps the enzymatic effectiveness of the same enzyme.

The product is GLUTEN-FREE and LACTOSE-FREE.

The active ingredient is therefore the lactase enzyme from Aspergillus Oryzae 100,000 ALU/g.

The added excipients are molecules useful for "keeping the tablet compact." We use the following, none of which are known as allergens or causes of intolerance: potato starch, calcium phosphate, and microcrystalline cellulose (two fillers), and finally magnesium stearate and silicon dioxide (two anti-caking agents).

Lactosolution itself has no contraindications and does not cause any consequences or side effects.

Its effectiveness, meaning the ability to digest lactose, varies from person to person, as it is highly subjective.

The goal of a lactase enzyme supplement is to allow you to eat foods containing lactose without rushing to the bathroom or experiencing the classic acute symptoms shortly after eating. However, this does not mean it can eliminate all discomforts.

In about 30% of cases, the day after a meal, mild bloating and less formed stools than usual, or constipation, may occur. These are tolerable inconveniences compared to classic intolerance symptoms such as diarrhea, flatulence, abdominal cramps, dizziness, and headaches.

In approximately 5% of cases, more severe discomfort may still occur, but interviews indicate that this happens due to an overly unbalanced diet in the preceding days. I invite you to read the article in our BLOG titled "How to Test the Lactase Enzyme" to understand how and when to safely take the supplement.

Yes, the lactase enzyme is naturally produced by our body, so it has no contraindications, not even during pregnancy or breastfeeding. As always, it is recommended to consult a knowledgeable medical specialist familiar with dietary supplements and their formulations to get an external opinion.

No. Lactosolution 15000 is a nutritional supplement, not a medication, so no prescription is required. Some medical specialists are starting to recommend it because they recognize the value of the product. They may issue a "medical prescription," but it has no fiscal validity.

Yes, the lactase enzyme has no age restrictions. However, to prevent improper use or unsafe intake, Lactosolution 15000 should not be handled by children under 3 years old and should only be administered by an adult.

No, any excess lactase is naturally expelled by the body. Don't worry—there is no such thing as overusing Lactosolution 15000. This document from the Italian Ministry of Health highlights the absence of usage limits for the lactase enzyme: https://www.salute.gov.it/imgs/C_17_pagineAree_1268_listaFile_itemName_4_file.pdf

No, there is no tolerance to lactase enzyme, meaning its effect does not decrease or increase based on the amount taken.

We recommend alternating between lactose-containing and lactose-free foods. Lactose digestion is very subjective, but consuming lactose-containing foods daily may cause symptoms of poor digestion to appear, making the enzyme tablets seem less effective.

Sometimes, a few tablets in the pill holder may appear damaged or broken due to the pressure from the lid or rough handling during shipping (this often happens with purchases through Amazon).

Don’t worry—the tablets are homogeneous in composition, so you can safely use them.

If you’d like, you can send us photos via our social channels or email, and we’ll offer you a discount for your next purchase!

If you notice other anomalies or quality issues (foreign objects, strange colors, unreadable leaflet—though these have never happened before), contact us immediately. If the conditions are met, we’ll arrange for a replacement of the product.

Lactosolution 15000 complies with European guidelines on the composition of dietary supplements and has been registered with the Italian Ministry of Health for commercialization.

Authorization number 111389, which can be verified in the national register HERE: https://www.salute.gov.it/portale/temi/p2_6.jsp?id=3668&area=Alimenti%20particolari%20e%20integratori&menu=registri

It is therefore safe, with no contraindications or side effects. Additionally, the aluminum pill holder is resistant to water, dust, and sunlight, so feel free to carry it with you wherever you go!

The packaging indicates the date by which it is preferable to consume the product to ensure its effectiveness. This date is currently set at 36 months (3 years) from the production date of the batch.

Lactase is a stable enzyme at normal temperatures, and the tablets are very compact, making the product unlikely to deteriorate.

If you have purchased lactase enzyme tablets from other brands, you will surely have noticed how some yellow over the days. Other tablets, instead, crumble, generating dust inside the container.

his aspect guarantees the quality of Lactosolution 15000. By using a lactase enzyme that is stable over time and from a safe source, you can notice for yourself how our tablets are whiter and do not change color, smaller and tasteless, and resistant, remaining compact even under tough conditions.

• More white and do not change color.
• Smaller and tasteless.
• Durable, remaining compact even under hard stress.

The use of these high-quality ingredients, processing on new-generation machines capable of applying high pressure to the preparation, and meticulous human control result in a Premium product. Be careful about what you ingest… your body is the only one you have… treat it the best with products that match your level!

We are working to establish strong commercial agreements for the distribution of the product across the entire national territory. This is not a simple step and requires significant investments.

This is why you might not yet find us in your trusted pharmacy.

Currently, we are available in the sales points listed on this page: www.lactosolution.com/en/where-to-find-us

If you know a store or pharmacy that would be happy to offer our innovative product to its customers, ask the owner to contact us through the "Collaborations" page on our website or via our official Facebook page.

Buying our products from the online store is simple. Here are the steps:

1. Go to the shop page (www.lactosolution.com/en/prodotti/products);
2. Select the product you want to purchase (click with the mouse or tap on your phone's touchscreen).
3. SScroll through the product information until you find the "Add to cart" button (on a PC, it’s immediately on the right; on a smartphone, it’s at the bottom of the page).
4. Click "View cart" in the pop-up that appears.
5. Click "Checkout."
6. Fill in the shipping details.
7. Click "Continue."
8. Choose the shipping method (Online is for purchases with PayPal or credit card; Offline is for cash on delivery).
9. Click "Continue."
10. Enter your payment details.
11. Click "Continue."
12. Check the box "I accept the terms and conditions."
13. Click "Place order."

You don’t need to worry about purchasing the product through our website. The payment system adheres to the highest security standards, as per European e-commerce regulations.

We only use traceable and reliable payment methods. We do not process payments via PostePay top-ups, as they are considered unsafe. You can pay with PayPal, Credit Card, or Cash on Delivery. If you select the "Cash on Delivery" shipping method, make sure to choose "Offline" as the payment method; otherwise, shipping costs won’t be included, and you’ll be contacted after the order to change the payment method or add the missing amount. If you wish to pay by Bank Transfer or Postal Order, you can contact us either before or after placing your order by selecting "Offline" payment, and we’ll send you the payment details.

Buying online isn’t just safe—it’s also advantageous!

The cost of the product is on average 15% lower than the price in physical stores, and we often send discount codes to celebrate special occasions.

According to resolution no. 256/E of 2008, the Italian Revenue Agency clarified that “Dietary supplements are essentially administered to optimize nutritional intake and improve physiological conditions, but they are not considered medications."

Due to their composition, supplements are classified as food products and, for this reason, are not tax-deductible.

No expenses for purchasing dietary supplements are allowed in the tax deduction calculations for UNICO or 730 forms.

Be cautious of supplements that advertise tax deductibility—they are either misleading ads or the product is classified as a medication due to some active ingredient or excipient used. We prefer to provide your body with only pure lactase enzyme, without any worries!

We process orders within 1 business day, after which shipping takes an average of 2 business days to reach its destination. Packages are tracked, and we will send you the tracking code once the shipment is made.

Please note, the package may be left directly in your mailbox by the postal carrier, so make sure to check the bottom of your mailbox before worrying about a missed delivery!

Currently, our shipping provider is Poste Italiane, which is best suited for small-sized shipments like our products. If you require additional guarantees or prefer shipping via courier, don’t hesitate to contact us before placing your order.

The standard shipping cost is €2.99 for small orders. The cost for cash on delivery is €6.99.

Shipping costs are calculated in the shopping cart on our online store when you proceed with the purchase.

First in the world, we invented the single-serving sachet with 1 single saleable lactase enzyme tablet. This means that you will soon be able to safely go to your favorite coffee shop or ice cream parlor and find Lactosolution 15000 there, in single-dose format, to take before your morning breakfast treat or ice cream (lactose-free, of course).

This format is also what we provide as a sample for new customers.

Interested merchants can contact us on the “Collaborations” page.

You might have the chance to request a free sample—check out the "Try For Free" section in the menu.

As a startup, gathering funds is crucial for us... don’t hesitate to purchase the product if you feel confident about it!